Our shipping partners

We assign EMS, DHL and Fetchr as our couriers, depends on your destination. 

Delays

The delivery of your products may be delayed or prevented occasionally for reasons beyond our control. However, we will still make every effort to keep you informed of the situation, but will in no way be liable to you in respect of the delay. We will not ship your product until the payment has been made for your order. 

Estimated delivery times are provided by the appointed carriers, unfortunately, it falls out of our controlling process. We are not responsible for any delays caused by your destination customs clearance and the fee. 

Standard Shipping

To Germany: from 2 to 5 working days
To EU-zone: from 4 to 7 working days
To UAE: from 1 to 3 working days
To the Middle East: from 2 to 5 working days

Express shipping takes around 3 working days. 

Contact us if you have detailed information.

Customs

Custom duty

The customs clearance in some European countries is more strict than others if your parcel is seized at your destination customs. Unfortunately, we are not liable for this incurred fee.